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lauraanne_gilmanI have hit stupid people with cluesticks. Have you?
In my case, it's an insurance company claiming that they can't find any record of my previous five years' account with them, including a documented (I have the paperwork sent from them in my hand) change of coverage in December 2007.
The guy on the phone kept saying he "needed more information on what happened." Apparently, I'm supposed to know what happened to the information in his company's files.
*polishes the cluestick*
Yes, I did tell them that 'losing' records on health care insurance, and failing to pass them on to the next company when requested, would not go over well with whatever media group I chose to share this with, especially in an election year...
I'm supposed to get a call back before 1pm. We'll see.
EtA: They're "working on it." Bah.
I'm much rather be writing.
In my case, it's an insurance company claiming that they can't find any record of my previous five years' account with them, including a documented (I have the paperwork sent from them in my hand) change of coverage in December 2007.
The guy on the phone kept saying he "needed more information on what happened." Apparently, I'm supposed to know what happened to the information in his company's files.
*polishes the cluestick*
Yes, I did tell them that 'losing' records on health care insurance, and failing to pass them on to the next company when requested, would not go over well with whatever media group I chose to share this with, especially in an election year...
I'm supposed to get a call back before 1pm. We'll see.
EtA: They're "working on it." Bah.
I'm much rather be writing.
